Former Gartner Analyst Join CRMSuccess.com

In a post dated in the future (2/21/05) - the Salesforce.com best practice blog announced that Wendy Close, a former Gartner Analyst, has joined the CRM Success team as Lead Analyst and are they already pushing her presentation, "1st Golden Rule of CRM Success".

Keep an eye out for 7 more rules!!!

Before joining Salesforce (or, should I say, CRMSuccess.com), Wendy was "lead analyst on customer relationship management strategies, technologies and suppliers for midsize businesses, midsize divisions of the large enterprise, and small firms."